Privacy Policy

Dear User,

this Privacy Policy provides you with information on the processing of your personal data carried out through our website not only to comply with the obligations imposed by the Laws on the protection of personal data - Regulation (EU) 2016/679 (hereinafter "GDPR"), D.Lgs 196/2003, as updated by D.Lgs 101/2018 (or "Codice per la protezione dei dati personali") and the relevant measures of the Data Protection Authority - but also because ShippyPro believes that the protection of personal data is a fundamental value of its business and wishes to provide any information that may help you protect your privacy and control the use that is made of personal data when you browse the site (hereinafter the "Site").

1. Contacting us

The Data Controller is ShippyPro by Italian Valley S.r.l. based in Via Ricasoli n.9, CAP 50122, Firenze (FI) Italy. For questions about this privacy policy, or our use of your personal information, cookies or similar technologies, please contact us by email at Please note that when you contact us to assist you, for your safety and ours we may need to authenticate your identity before fulfilling your request.

2. Data source

The personal data being processed are mainly provided by you, when you browse the Site or use the services made available. This policy analyzes the personal data processed in the various sections of the Site and regulate only the personal data processing activities carried out on the Site and not for other websites to which you may be redirected.

3. Data, purposes and legal basis for each website section


Data Purposes Legal basis
Browsing data, e.g., connection data, IP addresses, domain names and other parameters relating to the browser and operating system that you use, log data, data relating to installation and configuration licenses, data relating to recordings carried out, interaction and transaction processes, performance indicators, data relating to browsing flows and page views, usage of features and counts.
To enable you to browse our website.

Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.

(Article 6 (1)(b) GDPR).

Navigation data

     Data Purposes Legal basis
    First name, last name, email, phone, company name, reason for contact,  and any other information you enter in the request form, in the chat provided or via email.
    To provide you with explanations and clarifications requested by you in relation to ShippyPro products.

    The data subject has given consent to the processing of his or her personal data.

    (Article 6(1)(a) GDPR).

    Your personal data is necessary and mandatory for the aforementioned purpose. Any refusal to provide them would prevent us from providing the requested services.

    4. Cookies

    You can freely decide whether to accept cookies and other tracking technologies that are not strictly necessary for the functioning of this website. To know how we process your personal data through the use of cookies or other similar technologies, see the Cookie Policy.

    5. Data storage and protection

    We will store your personal data for as long as necessary to fulfill the purposes set out above, except where retention for a longer period is necessary to comply with applicable legislation or requests received from competent authorities. Personal data that we process on the basis of your consent is retained until your consent is revoked.

    The data collected by the Site are mainly processed electronically using software and computer procedures suitable to ensure the technical and computer security measures.

    6. Data transfer outside the EU

    The personal processed data may also be transferred to third countries or sites outside the European Economic Area (EEA). In these cases, if it become necessary to transfer data to a third country located outside the EEA, ShippyPro guarantees that such transfer will take place only in the presence of an adequacy decision by the European Commission or other appropriate guarantees provided for by the Laws on the protection of personal data (such as, for example, the stipulation of standard contractual clauses with the subject who will receive the data and who must in any case guarantee that the user's personal data is subject to the same level of protection guaranteed by ShippyPro).

    7. Sharing your personal data

    The data can be accessed exclusively under Article. 29 GDPR by authorized individuals duly trained (e.g. staff and employees are responsible for providing feedback to requests for contact made by users).

    The data may be accessed also, as independent data controllers or managers under Art. 28 GDPR, by professionals and consultants appointed by the Data Controller. To obtain an up-to-date list of the subjects who may become aware of your personal data, please contact us by e-mail at, taking care to specify the reason for the request.

    8. Data protection rights

    You can request access to your personal information or correct or update out-of-date or inaccurate personal information we hold about you. You may also request that we delete personal information that we hold about you.

    You can object to processing of your personal information, ask us to restrict the processing of your personal information or request portability of your personal information; if we have collected and processed your personal information with your consent, then you can withdraw your consent at any time; withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.

    You also have the right to lodge a complaint with a Data Protection Authority about our collection and use of your personal information, in particular in the Member State in which you habitually live or work or in the place where the alleged violation took place.

    If you wish to exercise any of these rights, you can write an e-mail to

    9. Changes and updates

    This policy may be subject to modification also as a consequence of any regulatory changes. We kindly invite you to periodically review this Privacy Policy for the latest information on our privacy practices.